Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Hewlett Packard Complaint - support/warranty
Hewlett Packard Complaint

Hewlett Packard Complaint

ADVERTISEMENT

support/warranty


My touchsmart desktop ,vista, crashed. After several days on the phone with teck support I was told I had to take it back to factory defaults. I lost 5 years of pictures. The computer is over 2 years old. Last year I purchased and extended warranty. I was told last week that I had no warranty. I purchases a one year so I could get it fixed but continued to fight for the extended one I purchased. I received recovery discs for 20.00 and tried to install them. I got an error that my hard drive was bad. Back to teck support. Tried to get me to take out the hard drive. refused. Got a laptop because I needed a computer. Called teck support with a problen and the teck found my warranty. Called on the touchsmart and they escallated the problem to a supervisor. Cancelled the one year I just purchased. Got a call today from HP rep telling me that my w year ran out. It appears that when you purchase an extended warranty it goes back to the day you purchased the computer. Time ran out because the computer is over 2 years old.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Hewlett Packard
SUBMIT a ticket
for Hewlett Packard
WATCH videos
for Hewlett Packard
More Hewlett Packard Reviews and Complaints MORE reviews and complaints
for Hewlett Packard

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Hewlett Packard reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team